Last updated on 18 August 2022
The internet has become so integral in our daily lives that it’s where we automatically turn to whenever we encounter problems, whether they’re technical issues or something else.
Therefore, it can be confusing and frustrating when we experience internet connection problems with no way to look for a solution online, such as when you have no internet access even though you’re connected to WiFi.
So, what do you do then? Well, if you’re reading this, you’re in luck. This article can show you how you can solve this issue quickly and efficiently. So, keep on reading to learn more.
If you’re interested, you can see our tutorial on how to solve your slow upload speed.
Connected to the WiFi with No Internet Access: the Most Common Causes
You first need to identify what’s causing this issue before you can effectively resolve it. In this case, there are generally several reasons behind this technical problem.
However, the specifics will depend on whether it’s just one device that’s experiencing this or all your wireless devices.
Reason 1 – All or Multiple Devices Have No Internet Access on WiFi
If all or at least multiple devices are experiencing this issue, the reason is usually one of the following:
- There’s an issue with your wireless network
- Your modem or router is experiencing problems
- Your internet service provider or ISP’s network is down
Sometimes, routers that you are given to you by internet service providers are usually so basic. So it’s best to upgrade your router to something more powerful that can handle more devices such as a Wifi 6 ASUS router.
Read more about why it’s important to upgrade to Wifi 6 here.
Reason 2 – Single Device Has No Internet Access
On the other hand, if only one of your devices can’t connect to the internet even though it’s connected to the WiFi, the problem is usually caused by one of these issues:
- It has an incorrectly configured DNS server
- It has a corrupted DNS cache
- Your device’s firewall or anti-virus software is causing issues
- It has outdated or incorrect network information, such as its Gateway or IP address
- There’s an issue with your wireless adapter
Regardless of what’s causing it, there are a few ways you can resolve this issue. Some are simple enough, while others require more technical knowledge.
No Internet Connection on your WiFi: How to Solve Your Connection Problems Quickly
As mentioned, you can try a few solutions to resolve this issue, their difficulty ranging from simple to complex. Check this guide if you find that you’re laptop won’t connect WiFi.
1. Restart Your Computer or Your Router (Windows & Mac)
This may seem obvious enough, but sometimes, rebooting your router or your computer can be the easiest and quickest way to fix this problem. Rebooting forces your devices to reload their configuration files and refresh their IP tables, which can be enough to solve the issue.
Just ensure you wait at least 10 seconds before turning them on again to give your devices enough time to refresh everything.
2. Use Your PC’s Network Troubleshooter (Windows & Mac)
If everything’s okay with your ISP and your other devices can connect to the internet, the next step you can try is to use your PC’s built-in network troubleshooter. This can quickly fix what’s wrong with your computer’s WiFi adapter and restore your connection.
The easiest way to do this is:
- Right-click on your computer’s network icon, located in your taskbar.
- There, you’ll get two options: “Troubleshoot problems” and “Open Network & Internet settings”.
- Choose the former, and it will automatically search for network issues and fix them if it can. If not, it will let you know the exact problem and allow you to look for a solution elsewhere.
Mac works differently from Windows. You can’t exactly troubleshoot, but you can check the WiFi settings to see if all is in order.
- Go to your WiFi settings in the top right
- Click “Network Preferences…“
3. Update Your Network Adapter Drivers (Windows & Mac)
Sometimes, you experience connection issues due to corrupted network drivers. If that’s the case, you’ll need to update them to fix the problem.
To do this on Windows:
- Open your PC’s “Device Manager” by running the command “devmgmt.msc” or by searching for it on your computer’s search bar.
- Next, go to the section “Network adapters” and expand the list to look for your wireless adapter.
- Right-click on that adapter and select the “Update drivers” option to update your computer’s adapter drivers.
- If that doesn’t work, try searching online for your device model and see if there are any updates on the brand’s site.
To do this on Mac:
You don’t need to update drivers on Mac. But you should make sure that you have the latest operating system update because this could be causing your issue.
- Go to “System preference“
- Press “Software Update“
- Check for an update
4. Update The Router (Windows & Mac)
Try logging into your router and seeing if there is a software update available. You can find the login details on the bottom or back of the router usually.
5. Flush the DNS Cache (Windows)
If the problem lies with your computer’s DNS cache, you will need to flush the DNS cache to remove all existing DNS addresses and allow your PC to request a new one from the correct DNS server.
- You just need to press the Windows + R keys on your keyboard, which will open a dialogue box.
- Then, type in the command “ipconfig /flushdns” and press Enter. This should do the trick and restore your internet connection while connected to the WiFi.
6. Disable Fast Startup (Windows)
Another quick way you can resolve this is by disabling your Windows PC’s fast startup mode. This option is turned on by default, and while this allows your PC to boot up more quickly, it can cause issues like what you’re currently experiencing.
In that case, you can turn it off so it doesn’t interfere with your computer’s network connections. To do this, you need to simultaneously press the Windows key and X on your keyboard, then select “Power Options” from the list.
- Next, choose the “Additional power settings” and select the option “Choose what the power buttons do”,
- Then click the option “Change settings that are currently unavailable”.
- From there, you can turn off the fast startup mode and save everything before restarting your computer. This should fix your network problem.
Being unable to connect to the internet can undoubtedly be frustrating, especially when you’re experiencing technical issues like this.
This article has listed some of the ways you can quickly resolve this issue, but these are just a few of what you can do. You can try the other methods, but most of them require more technical knowledge to implement correctly.
Video tutorial to help fix internet connection
You can find more visual tutorials here: