Tech / Apple

Why Won’t My Apple CarPlay Work? Solved

Published 16 February 2022

Last updated on 16 April 2023

Apple CarPlay is one of the most liked features of a vehicle’s infotainment system, so it’s frustrating for car owners and drivers when it stops working. Apple CarPlay might stop working after you’ve made an iOS update on your phone, or sometimes it connects and disconnects repeatedly, making it difficult to use.

Other problems with your Car Play include:

  • Refusing to identify your iPhone
  • Freezes and shows a dark screen
  • It can have sound issues
  • Disconnects randomly

There’s a reason why CarPlay has become a success. Look at Aston Martin for an example, they have an agreement with Mercedes and some Astons need to use the older version of the Mercedes car software. It’s quite ridiculous really for the price you pay, but that’s the way it is!

But for reasons like this, is because Apple CarPlay has done wonders for people. But let’s dive into why it would have issues and how we can solve them!

Causes of Apple CarPlay Issues

If something is wrong with your Apple CarPlay, it can be because of any of these issues.

  • iOS updates are causing problems.
  • Incompatibility problems.
  • App integration problems.
  • Apple Car Play has not discovered the iPhone.

Step-by-step solution to solving Apple CarPlay issues

If your Apple Car Play isn’t working, you can follow the steps below to fix it.

1. Check Apple CarPlay is enabled

The first thing you should do is check whether Apple Car Play is enabled on your vehicle. You can enable the system by holding the voice command button on the steering wheel if your car allows Car Play. You can also check if the vehicle’s Wi-Fi or Bluetooth is on, then try to connect it again.

2. Check Siri

Siri seamlessly connects with different iOS devices, from Apple Watch and Mac to iPhones and others, by instructing, issuing commands, or asking questions. But sometimes, the VPN can stop Siri and your device from accessing other Apple servers, like Car Play.

So, you should turn off any VPN network, and Siri is enabled before trying to turn it on.

3. Restart your iPhone

Most problems are fixed by turning off a device and turning it back on, so once you’re sure everything is enabled, you should restart your iPhone. Hold the power button for a few seconds and power it off. Then, turn it off again.

4. Turn Bluetooth Off & On

If it still doesn’t work, you should restart the Bluetooth. Go to your settings, turn off the Bluetooth, wait for a while and turn it on again. You might also need to clear all the connected devices to your Bluetooth.

5. Turn Siri Off & On

Another solution you can try is turning Siri off and then on again. If Siri isn’t working, you won’t be able to make voice commands to your Car Play. So, restart Siri and try to connect it again.

6. Check if there are other connected iPhones

You can also take your phone and check the list of other connected devices, especially Car Play vehicles. Find out by clicking on Settings, General and CarPlay, to see all the devices connected. You can then erase them and try to connect them again.

7. Check iOS system

If none of these fixes the problem, you can check the iOS system. You can decide to restore your iPhone to its previous state so that it works the way it’s supposed to.

After trying some of these steps, everything should be working correctly. You can quickly fix problems with your Apple Car Play and iPhone and start enjoying the infotainment while you’re on the road.

8. Check cable condition

Sometimes it could be as simple as your cable being dodgy. Cables don’t last forever and tend to get worn down over time. Give it a wiggle to see if Car Play disconnects and if it does, then you know that the cable could be the issue.


I hope this has helped you identify the issues that could be causing your Apple CarPlay to malfunction. If you find any other solutions, drop me a comment below and I will add them to the list!

Video to help with other ideas:

About Author

Henry is a tech lover which a huge passion for gaming, software & writing tutorials.